SC3

Systems Center Operation Manager Administrator

US-VA-Alexandria
1 month ago
Job ID
2017-1156
# of Openings
1
Category
Information Technology

Overview

SC3 is a leading provider of high-end mission support, consulting and technology solutions to the federal government in defense, intelligence, and civil markets, and to major corporations and nonprofit organizations. SC3’s national security efforts reach across the intelligence community and Department of Defense, providing full life-cycle operational and cyber support and differentiated capabilities to meet our customer’s challenging mission.

 

In addition to our government services area, SC3 provides cutting-edge competitive intelligence and strategic management consulting to commercial clients. Private industry leaders from the financial, health care, manufacturing and other sectors turn to SC3 to ensure that they have access to the most relevant, current, and strategically important information – not only to grow their businesses, but also to protect them.

Responsibilities

The SCOM Administrator will be responsible for collaborating with Windows and Linux system administrators, application administrators and developers, internal and external support teams, to determine requirements for thresholds, filters, events, alerts, and dashboards and reporting. This role also has responsibility for maintaining integrations from other monitoring solutions that route to/from SCOM or an Orchestrator based workflow, as necessary. Furthermore, the SCOM Administrator will:

  • Perform administrative tasks and maintenance plans for the entire System Center Operations Manager infrastructure
  • Provide application support for the SCOM platform
  • Create and maintain monitoring and notification rules
  • Create and maintain Linux agent deployment using Ansible or Orchestrator
  • Review and update SCOM console security, apply patches, create SCOM console roles and reviews
  • Audit and scope customer access to SCOM alerts and data
  • Create and install custom Management Packs (MP)
  • Deliver SCOM views via SharePoint web part and SCOM web console
  • Create custom reports on results of SCOM monitoring, using SQL Server Reporting Services (SSRS) technology
  • Provide problem resolution for SCOM components and related custom scripts
  • Utilize verbal and written communication skills to maintain accurate system documentation and provide training as required
  • Manage customer satisfaction through effectively communicating and managing customer expectations
  • Ability to communicate how to leverage technology to create business value and become more effective and efficient

Qualifications

  • Bachelor degree in a computer-related discipline or 1+ years IT work experience in a global information technology infrastructure environment
  • Experience with the installation and administration of Microsoft System Center Operations Manager 2007/2012/2016
  • Experience in application/network performance and availability monitoring
  • Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM and Orchestrator
  • Experience with System Center Suite such as Orchestrator
  • Experience with major Microsoft technologies including Windows operating systems, Active Directory Domain Services, Active Directory Federation Services, SharePoint, SQL Server, Office, Skype for Business, and Azure Government
  • Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
  • Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions, preferably experience with HP, IBM, and/or Nutanix hardware
  • Knowledge of LAN/WAN network and firewall infrastructure technologies
  • Knowledge of HTTP, HTTPS, TCP/IP, LDAP, RDP, SMTP, DNS, SSH, TELNET, SNMP, FTP, services and general OSI and TCP/IP model
  • Minimum of 1-3 years IT experience managing deployment of technology components in a specific technical discipline: clients, servers, storage, web platforms, database platforms, security, networks, or communications ideally with a mix of skills that include technical architectures, engineering and operations experience
  • Ability to impact and influence stakeholders and drive alignment on standard global technology solutions
  • Team Player with proven leadership, communication, organizational, and strong interpersonal skills. The role requires significant interaction with many different teams across a global company
  • Self-motivated, with keen attention to detail and excellent judgment skills
  • Ability to establish new standards for quality, performance or productivity
  • Must have excellent writing and communication skills, strong communicator with ability to maintain open communication with internal employees, contractors, managers, 3rd parties, and customers as needed
  • Able to integrate and apply feedback in a professional manner
  • Able to prioritize and drive results with a high emphasis on quality

Our values are simple and straightforward. We know that competitive salaries and generous benefits are essential in our industry and SC3 strives to offer the best in both areas. 

 We are proud to offer:

  • Medical/Dental/Vision Insurance
  • 401(k) Plan
  • Supplemental Life & AD&D 
  • Short & Long-Term Disability Insurance 
  • Flexible Spending Plan 
  • Paid Time Off 
  • Paid Holidays 
  • Professional Development 
  • Employee Referral Bonus 
  • Identity Protection Services

 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing as required by the customer.

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