SC3

Desktop Systems Engineer

US-DC-Washington
2 weeks ago
Job ID
2017-1261
# of Openings
1
Category
Information Technology

Overview

SC3 is a leading provider of high-end mission support, consulting and technology solutions to the federal government in defense, intelligence, and civil markets, and to major corporations and nonprofit organizations. SC3’s national security efforts reach across the intelligence community and Department of Defense, providing full life-cycle operational and cyber support and differentiated capabilities to meet our customer’s challenging mission.

 

In addition to our government services area, SC3 provides cutting-edge competitive intelligence and strategic management consulting to commercial clients. Private industry leaders from the financial, health care, manufacturing and other sectors turn to SC3 to ensure that they have access to the most relevant, current, and strategically important information – not only to grow their businesses, but also to protect them.

Responsibilities

Job title:  Desktop Systems Engineer – Jr.

Location: Washington, DC

Clearance: Public Trust

Minimum Years of Experience: 5 - 8 Years

Required Education: Associates degree with relevant certifications or without degree 7 or more years of

experience related to position.

 

Job Responsibilities:  Manage and maintain desktop images.  Identify, research, and resolve

technical problems. Apply systems analysis and engineering techniques and combine software, hardware standards in the development of standard desktop systems.  Follow structured process for desktop image development for desktop environments.

Additional Roles and Responsibilities:

  • Develop and update processes and procedures related to desktop management and administration.
  • Coordinate updates to images with desktop support teams and change management organization.
  • Ensure all work is supported by appropriate documentation (incident, problem, service request or project tickets)
  • Ensure proper solutions and knowledge management best practices are followed, and integrate Continual Service Improvement processes to continually refine and improve image management.
  • Facilitate the implementation of ITIL standards

 

Skills Required:

  • Utilizing Wise Package Studio (or similar) and SCCM for UAT validation and deployment of upgrade /security updates /hotfixes to applications
  • Maintaining desktop/laptop Windows images
  • Utilizing SCCM and WSUS for Microsoft security patches, hotfixes

 

Skills Desired:

  • Microsoft Deployment Toolkit (MDT) 2008 / 2010
  • Creating software packages in SCCM
  • Creating desktop/laptop Windows images

 

Experience Required:

  • Experience managing desktop integration initiatives
  • Strong organizational, problem-solving and analytical skills, with the ability to manage multiple priorities
  • Exceptional interpersonal, written and verbal communication skills

 

Certifications Desired:

  • CompTIA A+
  • MCSE
  • ITIL v3 Foundations
  • Certified PC Tech+
  • Dell Certified Technician for OptiPlex Desktops and Latitude Notebooks

Qualifications

 

Our values are simple and straightforward. We know that competitive salaries and generous benefits are essential in our industry and SC3 strives to offer the best in both areas. 

 We are proud to offer:

  • Medical/Dental/Vision Insurance
  • 401(k) Plan
  • Supplemental Life & AD&D 
  • Short & Long-Term Disability Insurance 
  • Flexible Spending Plan 
  • Paid Time Off 
  • Paid Holidays 
  • Professional Development 
  • Employee Referral Bonus 
  • Identity Protection Services

 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing as required by the customer.

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